WorkFlowManagement
Last edit April 26, 2007
WorkFlowManagement
aim to model work processes with a view to improving efficiencies and effectiveness of work that typically cross organization boundaries.
Another important aspect of
WorkFlowManagement
is the fulfillment of
TotalQualityManagement
objectives.
WorkFlowManagement
typically focus on improving work practices within and without an organization, with
LotusNotes
being an early example of software solutions engaged to streamline necessary interactions between functional areas with different priorities.
See also
BusinessProcessManagement
Four aspects of
WorkFlowManagement
Tom Baeyens, in his article "The State of Workflow" at
http://www.theserverside.com/articles/article.tss?l=Workflow
, have characterized these four layers:
State layer
Context layer
Programming logic layer
User interface layer