MomentsOfTruth
Last edit December 28, 2013Moments of Truth by Jan Carlzon
ISBN 0060915803 English title of a book by JanCarlzon, describing his period of management at the Scandinavian Airlines http://www.scandinavian.net/ which can be categorized as a form of ReFactoring (see JanCarlzon). The English translation has a preface by TomPeters.
CategoryBook
ISBN 0060915803 English title of a book by JanCarlzon, describing his period of management at the Scandinavian Airlines http://www.scandinavian.net/ which can be categorized as a form of ReFactoring (see JanCarlzon). The English translation has a preface by TomPeters.
CategoryBook