InformationTechnologyInfrastructureLibrary

Last edit February 2, 2009
InformationTechnologyInfrastructureLibrary is better known as ITIL, or IT Infrastruce Library.

It is a UK originated standard being accepted into the Americas in this 21st century.

ITIL is focussed on decisions surrounding operations and InformationTechnologyServiceManagement.

See:

There's a certification and a lapel pin! How funny. (See WikiPedia article above.)

How does this relate to CapabilityMaturityModel? They seem awfully similar to me, albeit specialized by industry: CMM for software development companies, and ITIL for service provider companies.
MicrosoftWay

MicrosoftSolutionsFramework has its origins in ITIL. See http://www.itilsurvival.com/ITILMicrosoft.html for more introductory information.

CategoryFramework