EmbraceConfusion seek to communicate to others that you do not have all the facts to make a decision, and yet a decision you must make soon.
Resources
Embracing Confusion: What Leaders Do When They Don't Know What to Do at
http://www.pdkmembers.org/CGI-BIN/LANSAWEB?WEBEVENT+L294315134431A52E822444K+PDK+ENG lists an abstract for an article to decision making under confusion, via a method called RIA (Reflective Inquiry And Action).
- It was said in a different article, the Jentz and Murphy RIA technique has these five steps
- 1 - Acknowledge the confusing situation (and the negatives associated with it)
- 2 - Asssert need for reasonable solution (do not fake confidence)
- 3 - Structured interaction with others to achieve a common problem solving process
- 4 - Active listening to input from others
- 5 - "thinking out loud" about the new information gathered from others
- the authors assert managers will be measured by their behavior towards confusion, more than their knowledge, in an age of uncertainty.
Reflective Inquiry at
http://commons.ucalgary.ca/documents/ReflectiveInquiry.pdf
CategoryManagementDevelopment